Aaron Groseclose is a graduate of Woodbury University with a B.S.in International Business and Golden Gate University, Los Angeles, with an M.B.A. He is a past owner of California Carpet Care, Woodland Hills, California. He is President of MasterBlend, a Colorado-based manufacturer of rug and carpet cleaning chemicals and equipment. Aaron is a Senior Carpet Inspector, Master Textile Cleaner and Certified Rug Specialist and develops and instructs carpet, upholstery, and oriental rug cleaning seminars in the United States, Europe and Asia.
Complete Rug Care is a comprehensive rug treatment and restoration course. It includes topics such as fibre and dyes. Construction and materials, classification of rugs, spotting, restoration and a host of other topics. The Complete Rug Care course includes full ITI certification.
ITI News
March, 2009
ITI Partnership Program
As the leading training restoration and cleaning organization in Australia, we're commited to bringing you the best for your business!
ITI hascreated an industry unique partnership program that brings special benefits toboth individual graduates as well as organizations that employ them. The newITI Partnership program recognizes the tried and tested graduates who havetaken the time to further their industry knowledge with ITI.
Beginningin March 2009, we will be qualifying existing ITI members into graduatesstatus. The guide is as follows:
Silver- 2courses
Gold- 3courses
Platinum- 5courses
Master -invitation only
However,the partnership program is more than just a way for us to recognize graduatesfor their hard work. ITI Partners have similar certification levels that bringexciting benefits. In order to qualify, the following criteria must be met:
Partner Status
Requirements
Benefits
Silver Partner
-Employees of the company must have completed 6 ITI courses (in total between all employees)
-Company must employ at least one silver graduate
-Silver levelbenefits on ITI website: Silver level indicated on website
-Silver decals for vehicles
Gold Partner
-Employees of the company must have completed 8 ITI courses (in total between all employees)
-Company must employ at least one gold graduate
-Gold level benefits on ITI website: Gold Status indicated on website as well Gold information panel
-5% discount on alltraining
-Gold decals for vehicles
Platinum Partner
-Employees of the company must have completed 10 ITI courses (in total between all employees)
-Company must employ at least one platinum graduate
- Platinum Status indicated on website as well Platinum full information page
-10% discount on alltraining
-Platinum decals for vehicles
ITI CertifiedPartner
-Invitation Only
Only firms that haveshown an exemplary contribution to the industry and a high level of businessand technical knowledge will be invited to participate
By mutualnegotiation
ITI Member Email
Earn TWO qualifications in ONE course!
At ITI weare always happy to receive correspondence from our graduates, which is why we werepleased to hear from our recent graduate from Tasmania, Volker. Having recentlycompleted the dual accreditation Complete Fire and Smoke Restoration andComplete Odour Control course,Volker writes:
Been back a week now, flatout working. At this point I'm the only one trying out new methods, although I did get everyone to clean walls from the bottom up. And we're using solvents, not sugarsoap!! Excellent I feel confident answering insureds questions regarding restoring and odour control. They were very impressed by the effects of the ozone treatment. At this time we still are working out our priorities ...ie premises, vehicles, machines....we are coming to a head. Thank you for providing this course, I now feel I can talk to loss adjusters on an even plane with confidence. Well worth the money.
All the best,
Volker
ThanksVolker for that email. We are happy that you were able to apply what youlearned in your course so quickly and effectively!
If you haveany feedback, we'd love to hear from you as well. Email info@itiworld.com.au
It's Always Time for Training
At ITI, we are a dedicated training facility with a large investment intraining infrastructure. Training is our business, and we take it veryseriously. We include hands on training in every module, so you not only learnabout the correct techniques and procedures, you get to practice them as well,under the direct supervision on industry experts. Moreover, we not only don'tmind questions, we encourage them, before, during and after the course. Ourfull training house is a commitment to our dedication towards learning.
Next, you have to consider the long range benefits of training and whatit implies for your business. In any industry, you cannot rest on your laurelsand expect to maintain a competitive edge. Training opens up new avenues forgenerating revenue as well making your current processes more efficient. One ofthe common misconceptions that I deal with on a regular basis is that trainingwill only lead to the purchase of expensive and ultimately useless equipment.Again, nothing could be further from the truth. Yes, of course there areinnovations and advances in the field. Sometimes an expensive machine WILL bethe right choice for you in terms of labour saving or overall costs and we'realways happy to talk to you about your options. But more often than nottraining reveals the massive inefficiencies that most take for granted.
To begin with, the most obvious argument should be considered: time.When business is good and there are heavy profits to be had, it is difficult,if not downright fiscally irresponsible, to take the time required to up skilland train yourself (or your staff). Simply put, if you don't take advantage ofyour slower periods to train, similar opportunities will not presentthemselves.
Case in point: chemical use. Without a proper grounding in basic theoryabout the use of chemicals, many operators and cleaners simply saturate theirjobs with expensive chemicals. There's simply no need! The reality is that youneed a more appropriate chemical (often much cheaper), or that raising thetemperature of the water slightly will double the cleaning efficiency. Onmultiple occasions we have instructed students to half or even quarter theirchemical concentrations to achieve exactly the same results.
This is just one of dozens of little tricks that training can providethat lead to immediate cost savings. The other benefit training can deliver isa massive saving in time... and of course in the cleaning industry like noother, time is money.
Finally, don't be fooled by companies that offer to you train you as afreebie with something else. You get what you pay for. In short, don't let aslower economy slow down your business. As they always say: when the going getstough, the tough get going. Training is an essential part of shoring up thefoundations of your business, and the extra benefits training can bring onlymakes it easier to get ahead in the times ahead.
It may be unusual, then, to consider an economic downturn to be theoptimal time for training. And yet, the reality is that there has never been abetter opportunity.
