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PAYMENTS & SECURITY

Read about the variety of payment options offered from ITI, and how the tax on your order is calculated.

Troubleshooting credit card & debit card payment errors

  • For new or recently reissued card, the card needs to be activated first.

  • Check that the card details entered are correct, the card type (AMEX, Masters,Visa), card number and the expiration date.

  • Remove any dashes or spaces for the card number.

  • If you do not have sufficient credit limit, please check with your card issuer.

  • If you have exceeded your daily spending limit for your debit card, please check with your card issuer.

  • If everything seems to be correct, contact your card issuer. Your card issuer may need to verify with you before they authorise your purchase.

Account verification

To prevent any unnecessary delays in processing your order, please ensure that the billing address on your order and credit card account matches. If you have recently moved or are unsure of your billing address, please contact your credit card-issuer to confirm.

Security codes

The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

American Express:

 

Visa/MasterCard:

Daily spending limits for Debit Cards

Most debit and credit cards have daily spending limits that may substantially delay the order processing, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account upon order placement. Please consult your card-issuer for more information about your daily spending limits if you are having trouble in placing your order.

When ITI charges your account

When you place an order, Apple will contact your credit or debit card's issuing bank to confirm it is a valid account. Apple requests an authorisation, which holds the funds for the full or partial purchase amount.

As Apple prepares your items, authorised funds will be unavailable and your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.

If you cancel your order before it has been billed, Apple will contact the bank within 2 business days to request the authorisation reversal. Any authorisations placed on your credit or debit card account can take up to 30 days to reverse, depending on the credit card issuer. Contact your financial institution for their specific timeframes.

Credit cards accepted

We accept:

  • American Express

  • MasterCard

  • Visa

If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Cheque or Money Order

To pay for your purchase using a Cheque or Money Order:

  1. 1. Place your order with an ITI Representative by phone on 1800 068 901.

  2. 2. Obtain the final Australian dollar total of your order, including tax and any applicable shipping charges from the ITI Representative.

  3. 3. Confirm that your cheque is for the full amount of the order. It is not possible to combine a cheque/money order with another form of payment for one order.

  4. 4. Make the cheque payable to Haniglow Pty Ltd , and include your web order number or a copy of your order.

  5. 5. Mail your payment to: 

    Haniglow Pty Ltd
    Att: ITI
    3/8 South Street,

    Rydalmere NSW 2116

  • Note: ITI must receive your payment within 10 calendar days after your order is placed or your order will be cancelled. Please allow four (4) business days after ITI receives your payment for your cheque to clear before we start processing your order.

  • ITI is unable to accept a cheque associated with a billing address outside of Australia.

Direct Deposit

To pay for your purchase using a Direct Deposit:

  1. Place your order with an ITI Representative by phone on 1800 068  901.

  2. Obtain the final dollar total of your order including tax and any applicable shipping charges from the ITI Representative.

  3. Visit any National Australia Bank branch and have the bank electronically transfer the total dollar amount of your order using the routing information below. Cash or cheque deposits are accepted.

  4. Reference your web order number with your payment.

  5. Scan a copy of your deposit slip and email the attachment to the following email address: granth@advancedse.com.au

 

Routing information 
Australia:

  • Beneficiary: Haniglow Pty Ltd

  • Bank: NAB

  • Account #: 147193564

  • BSB: 082 330

Note: Please allow two (2) business days for ITI to receive your payment and start processing your order.

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