• For new or recently reissued card, the card needs to be activated first.
  • Check that the card details entered are correct, the card type (AMEX, Masters,Visa), card number and the expiration date.
  • Remove any dashes or spaces for the card number.
  • If you do not have sufficient credit limit, please check with your card issuer.
  • If you have exceeded your daily spending limit for your debit card, please check with your card issuer.
  • If everything seems to be correct, contact your card issuer. Your card issuer may need to verify with you before they authorise your purchase.

Account verification

To prevent any unnecessary delays in processing your order, please ensure that the billing address on your order and credit card account matches. If you have recently moved or are unsure of your billing address, please contact your credit card-issuer to confirm.


Security codes

The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

American Express:



Intellectual property

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks, are the property of ITI (Interactive Training International) and are protected by copyright, trade mark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use within your organisation provided that any copyright notice on such a display or page is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of ITI (Interactive Training International).

Save for the above, and unless expressly granted, ITI (Interactive Training International) does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the ITI (Interactive Training International) website or in the user interface of the ITI (Interactive Training International) website.



Any material you send to us on or via the ITI (Interactive Training International) website will be deemed to be non-confidential and non-proprietary, unless it is indicated to be otherwise. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use any such material which has not been indicated to be confidential or proprietary for any purpose without compensation to you.


Third party websites

The ITI (Interactive Training International) Website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, ITI (Interactive Training International) does not control, endorse, sponsor or approve any such third party websites or their content nor does ITI (Interactive Training International) provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.


Links to ITI (Interactive Training International) website

If you wish to establish a link to this website, you must first seek approval from ITI (Interactive Training International). To seek approval, please contact your account manager. If you don’t have one or are unsure, please email ITI (Interactive Training International)’s brand team.

The following information will be required to assess your request:

  • the URL of the website that you seek to establish a link from
  • a brief description of your website
  • the reason that you wish to establish a link.

If ITI (Interactive Training International) agrees to your proposed link, you must comply with any terms and conditions imposed by ITI (Interactive Training International) as a condition of such agreement. If the nature and/or content of your website changes in any significant way, you must contact ITI (Interactive Training International) and provide a new description of your website.


Interference with website

You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the ITI (Interactive Training International) website.



These Terms and Conditions are governed by and construed in accordance with the State of New South Wales, Australia. In the event that a dispute arises from these Website Terms and Conditions, each of ITI (Interactive Training International) and you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

Book Technician Online